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SIGMA'S IT SERVICES Since 1987, Sigma Cipta Caraka has been providing the Indonesian as well as international markets with a wide range of professional IT services. Through its subsidiaries, it offers specialized services such as software development and customization, network and systems integration, managed resources and Internet access.
In 2000, the group also founded BaliCamp, a center for software development in a beautiful surrounding on the island of Bali, to serve the global market. As Indonesia's trusted name for IT, Sigma offers a comprehensive range of services that you can rely on, including Data Center operation, network operation, ATM operation, data storage, Disaster Recovery Center and call center operations, all the way to providing support for IT project management and implementation.
Our professional, experienced IT resources will help ensure you get all the IT support that you need to grow your business. |
| SIGMA'S OUTSOURCING SERVICES |
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Today, business organizations can take part or all of their non-core business functions off their shoulders and entrust them to external parties. By freeing them from the headaches of tending to these functions, they can put their operating costs under control, allocate funds for other investments, and concentrate on their business and success.
Under an outsourcing arrangement, a provider of such services will share the costs of resources such as hardware, software and manpower among its clients, enabling it to offer a typical cost reduction of up to 30 % compared to how much it would cost them to handle the tasks themselves.
As a group of leading IT companies in Indonesia, Sigma Cipta Caraka has become the outsourcing provider of choice. We continuously update the technology that we use, accelerate the benefits to your organizations and free you from the drudgery of managing complex IT operations.
All you have to do is determine the performance level that you want, and we will then sit down together to set out the boundaries of scopes of our respective responsibilities as the main part of our Service Level Agreement (SLA).
Our commitments to you are to provide you with secure, reliable scalable and cost-effective infrastructure, run and manage your mission-critical operations using best-of-breed technology and proven techniques, and to support your systems and applications with our highly skilled and professional resources.
Today, we take pride in being entrusted by ten banks to manage their entire IT operations.
Key features:
As an outsourcing provider, we are committed to ensure maximum availability of our services. Our personnel work in shifts to ensure 24 hours operations and our multiple locations mean that we are close to where you are.
We pride ourselves in our standard operating procedures that lend themselves to external audit. With our highly trained human resources, well-maintained and updated hardware and carefully chosen location, we can provide you with the level of service performance that you demand.
Our locations are physically secured to prevent unauthorized entry. The main data center location has been carefully chosen to reduce the risks of riots and earthquakes, and we work closely with national security guard to further minimize risks.
Our redundant communication lines are also secured with the use of latest technologies , such as Virtual Private Network, Real Tunneling and Encryption, to ensure data protection and confidentiality.
We continuously update our Firewall and Intrusion Detection Systems to ensure optimized protection of your data.
We invest in extra capacity so that you can be sure you will be able to cope with unexpected spikes and growth in your business traffic. |
| SIGMA DISASTER RECOVERY SERVICES |
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Some things in life are unpredictable. Natural disasters, such as earthquake, fire, flood and storm, can happen without warning. Non-natural disasters such as an act of vandalism and riot, also happen so fast that business organizations simply have no time to prevent it. Downtimes can cost businesses dearly.
That is not all. Think of what reduced customer confidence will do to your company. Now, what should you do to minimize the impact and reduce your losses? Clearly, regular data backup is not enough.
Business organizations, especially whose livelihood depends on uninterrupted operations, should have a Disaster Recovery Plan (DRP). It specifies what tasks should be carried out in the aftermath of a major disaster, where the operation should be moved, who should be responsible for the recovery operation, etc.
Maintaining you own additional data center, separated by a safe distance and to be used only in the case of disaster, will be the least cost-effective proposition, as it would force you to duplicate costs on space/location, resources, communication links and other.
Sigma provides such Disaster Recovery Center (DRC) facilities. Because of economies of scale, your company can take advantage of greatly reduced costs.
We will handle all of the tasks typically required in maintaining a DRC professionally, so that your business can be resumed without an extensive delay. Our DRC will have all the security features that you normally expect from an expertly maintained data center. It is like having an insurance coverage for your business continuity.
Depending on how crucial business continuity is to your organization, you can choose the type of DRC that best meets your requirements within the appropriate budgetary considerations. We offer a choice of Cold, Warm and Hot DRC facilities.
As the most affordable DRC arrangement, it provides the same system in the site as in your company's data center. Applications and data need to be uploaded before the DRC facility can be used.
Under a Warm DRC arrangement, we will provide you with the computer equipment complete with installed software applications and up to the last backed-up data. Only post backed-up data needs to be uploaded to resume operation.
This DRC arrangement enables the fastest resumption of business operations. Systems with identical applications are already installed and made available at the DRC site. Data is continuously backed up using a live connection between your main data center and the site. Business operations can be resumed immediately.
Our services also include re-routing of nationwide communications links, ensuring continuity of network operations. |
| SERA |
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| The value proposition of Sigma SERA reaches beyond reduced costs resulting from sharing of switching system. More than providing a switching platform, SERA essentially functions as aggregator that provides a single point of contact between banks and billing companies as well as takes over the most crucial and critical duties in bill processing: reporting and settlement. Its coverage extends to all of the non-traditional delivery channels - ATM, cash deposit machine (CDM), SMS, and internet - complementing conventional cash transaction at bank counters. |
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| SERA takes care of settlement between banks and billing companies, synchronizing payment and record reconciliation, and preparing detailed reports in a standardized format that is homogenous across banks and billing companies. This makes reporting more efficient and reports easier to understand. |
| HR & PAYROLL OUTSOURCING |
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| Transform and Accelerate your HR and Payroll Today!
Since 1998, Sigma Cipta Caraka has been focused to provide IT Outsourcing Solution to our customer, which offer management and support for IT Operation. We have successfully experience in managing the IT outsourcing service which covers Data Center Operation and Communication Network Outsourcing for many banks. And since 2001, Sigma Solusi Integrasi (SSI) as a subsidiary of Sigma has been provided Ooutsourcing HR & payroll application for some big companies.
Outsourcing is the strategic use of outside resources to perform activities traditionally handled by internal staff and resources. Outsourcing consists of contractual relationship where third party takes responsibility to perform an organization’s function. This can involve a partial or complete transfer of function, staff and resource.
Outsourcing has long been a feature of the payroll landscape, allowing organizations to hand over responsibility for a sensitive and challenging business function to well established, third-party experts. Faced with the burden of managing tax changes, dealing with multiple state jurisdictions, handling the logistics of paycheck distribution, and tackling all the other complexities of payroll management, many organizations have found the outsourcing option an attractive and cost-effective alternative.
Payroll is an essential part of any business administration, where accuracy is paramount. Since payroll errors can have significant financial and legal consequences for employers, ensuring filing deadlines and deposit requirements are met and understanding the changing payroll laws are two of the biggest challenges Human Resources departments face. Furthermore, payroll errors can deteriorate employee confidence and morale. To minimize the complexities of the pay rolling process, many businesses are turning to payroll outsourcing while saving time and money.
Based on Outsourcing Institutes's Annual Survey, there are 10 top reasons why companies outsource:
- Reduce and control operating costs
- Improve company focus
- Gain access to world-class capabilities
- Free internal resources for other purposes
- Resources are not available internally
- Accelerate re engineering benefits
- Function difficult to manage/out of control
- Make capital funds available
- Share risks
- Cash infusion
SIGMA Business Process Outsourcing
SAVES TIME
Employers who utilize payroll-outsourcing services may only need to check the final calculations, freeing employer’s time to focus on the actual business.
SAVES MONEY
Exercising payroll-outsourcing services cut a great deal of costs than hiring an additional employee to handle payroll.
AVOID PENALTIES
Outsourcing payroll eliminate the needs for keeping up-to-date with the changing of laws, regulations and policies, where it significantly reduce your legal risks.
SHARE’S RISK
Payroll errors can significant result in both financial and legal consequences for employers. Having the assurance of filing deadlines and deposit requirements that meets the changing payroll laws, are two of the biggest challenges of Human Resources departments.
INTEGRATE G/L
With payroll outsourcing, it put an end to manually entering detail costing information. Integrated GL provides mapping of your GL or cost codes and it supports most accounting systems.
Download brochure SSI - EDITED_v1
PT. SIGMA SOLUSI INTEGRASI
Menara DEA 8th Floor
Kawasan Mega Kuningan
Jl. Mega Kuningan Barat IX Kav. E.4.3 No.1
Jakarta Selatan 12950
T. +6221-5761208 (Ext. 101/102/109/110)
F. +6221-5762155
Website. www.sigma.co.id
E-mail. bpo@sigma.co.id
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